FAQ

Frequently Asked Questions

Answers to common questions about our scope, inquiries, alternative products and trade documentation.

FAQ

What does FAALIX Trading supply?

FAALIX Trading supplies automotive spare parts, engineering supplies, industrial consumables, MRO products, machinery components, infrastructure-related materials, and energy and utility supplies. We manage purchasing and order fulfilment under the agreed specifications, documentation and delivery terms.

Does FAALIX Trading work with automotive spare parts?

Yes. Automotive spare parts and related engineering supplies are central to the FAALIX Trading scope. We review inquiries for genuine, equivalent, and aftermarket products when sufficient item information is available.

Does FAALIX Trading handle parts for electric and hybrid vehicles?

Yes. We source EV and hybrid components, vehicle electronics and driver-assistance parts, as well as automotive paints and protective coatings.

Does FAALIX Trading handle industrial or project-related requirements?

Yes. FAALIX Trading provides standard industrial, infrastructure, utility, facility, clean-technology and project-related requirements when the goods are commercially available and supported by the necessary documentation.

Is FAALIX Trading a manufacturer?

No. FAALIX Trading is a trading house, not a manufacturer or OEM. We procure through our partner network, selected for each requirement.

Does FAALIX Trading handle the purchase and delivery?

Yes. We purchase the goods and manage the order through to delivery, with one quotation, one invoice and one point of responsibility under the agreed terms.

Does FAALIX Trading take part in tenders?

Yes. We prepare technical and commercial offers for tenders and project procurement, based on the tender specification and document requirements.

Which suppliers does FAALIX Trading work with?

We source through a global network of manufacturers, distributors and trading partners, which lets us compare options, offer competitive prices and choose fast, secure supply routes.

What should an inquiry include?

Item description, part number, brand or manufacturer reference, quantity, technical specification, destination and preferred Incoterms, along with any acceptable alternatives and required documents.

What if the original part is not available?

We review the equipment and its operating conditions, then propose an equivalent, alternative or refurbished option, clearly identified and supplied only with your approval. For larger quantities, parts can be manufactured to drawing through qualified partners.

Can you source a part that has no part number?

Yes. Share the equipment's make, model and serial number, with photos, dimensions or a drawing of the part, so we can identify it and confirm availability.

What does a quotation include?

Item and condition, price, Incoterms, freight and insurance, lead time, shipping mode, price validity and payment terms. Validity may be shorter for items linked to metal or raw-material prices.

Does FAALIX Trading provide documentation support?

FAALIX Trading coordinates follow-up for available standard trade documentation, including datasheets, certificates, HS code details, origin information, packing lists, and related commercial records where applicable.